Delivery Information & Returns Policy
Shipping and Delivery Information
We try to ship your order within 1-2 days if it is in stock. In some cases it could take up to 5 or 6 days to ship if your item(s) have to be back ordered. If this does happen we will be in touch with you to let you know. We will email you when your order ships and will include a tracking number if you have provided us with your email address.
It can take anywhere from 2-10 days for your order to reach you depending upon when your order ships and how far you live from our location in Gravette, AR. We will let you know as soon as possible if something comes up and your order is delayed. Please feel free to contact us any time about your order by calling 479-220-9209 or by emailing us at firstname.lastname@example.org.
We want you to have a wonderful shopping experience with us! Please let us know if you have any problems with any item that you receive from us. If an item is damaged during shipping, please let us know immediately so we can replace it. We accept returns for up to 30 days with no authorization required. We will replace your item, refund your money or offer a store credit.
Last Updated: Jun 23 2020
All defined terms used below shall have the meanings set forth in our Terms and Conditions. See https://timelesstreasuresforyou.com/index.php/terms.
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging. Our return policy does not apply to the following goods: [discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases].
To initiate a return, please email us at email@example.com. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at 1410 Dallas ST SW, Gravette, AR, 72736.
For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your return, We will send you an email to notify you that We have received your returned item.
We want you to be satisfied with everything you purchase from us. We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.